Privacy Policy

Sweet Co., Ltd. (hereinafter referred to as "we" or "our") considers the protection of personal information to be a social responsibility and has established this Privacy Policy to ensure that our customers can use our website with peace of mind. This policy is based on the "Keirei Co., Ltd. Personal Information Protection Guidelines."

Scope of Application of Personal Information Handling

This Privacy Policy applies when customers make purchases, contact us, subscribe to newsletters, or use other services on our website. The personal information collected during the use of our website will be managed in accordance with this policy.

Purpose of Use of Personal Information

The personal information we collect from customers may be used for the following purposes:

• Introducing our products and services to customers.
• Assisting customers with order confirmation and changes.
• Responding to customer inquiries.
• Requesting customer feedback or opinions about our services.
• Creating statistical data categorized by customer attributes.
• Providing services and information tailored to the preferences of individual customers.

We will not use personal information for any purpose other than those mentioned above.

Management of Personal Information

We take appropriate measures to ensure the accuracy and security of personal information, including access management, restrictions on data transfer, and preventing unauthorized access, leakage, loss, destruction, and alteration. In the event of a personal data breach, we will take prompt corrective actions, including implementing preventive measures.

Outsourcing of Personal Information

We may outsource certain operations to third-party service providers to fulfill the purposes outlined in this policy. In such cases, we will ensure that these service providers manage personal information appropriately and monitor their activities.

Disclosure of Personal Information to Third Parties

We will not disclose personal information to third parties without the consent of the individual. However, personal information may be disclosed in the following cases:

• If we obtain the individual's consent.
• If disclosure is required by law or requested by government agencies.
• If personal information is disclosed to our business partners for the purposes of operating our website, but only to the extent necessary, and we will ensure that these partners are obligated to protect the personal information through contracts.

Use of Cookies

Our website uses cookies to improve user experience and functionality, such as on product detail pages and shopping carts. You can disable cookies in your browser settings; however, doing so may prevent the shopping cart function from working properly. We do not use cookies for collecting personal information for unauthorized purposes.

Privacy on the Internet

Please be aware that if you voluntarily disclose personal information on publicly accessible areas of the internet, such as forums or social media, it may be collected and used by other users. If you publish your email address, you may receive unwanted messages. It is important that you exercise caution when sharing personal information online.

Changes and Notifications of Privacy Policy

We may update this Privacy Policy due to business needs, changes in laws, or other circumstances. If any changes occur, we will post the revised policy on our website. Please check this page regularly to stay informed of any updates.

If you wish to access, correct, or delete your personal information, please contact us using the details below. We will verify your identity before processing such requests.

Sweet Co., Ltd.
A305, Patina, 64 Awa, Wakayama City, Japan
E-mail:info@jp-sweet.com