SPECIFIC TRANSACTION TERMS-株式會社Sweet

About the seller

Shop name Sweet Co., Ltd.
Seller name Sweet Co., Ltd.
Location A305, Patina, 64 Awa, Wakayama City, Japan
Seller LIN QIYI
Contact info@jp-sweet.com
Home page URL https://jp-sweet.com

About the sale of goods

Product Delivery

Once payment is received, products will typically be shipped within 2 business days. However, delays may occur if the item is out of stock or during busy periods. The delivery method will be handled by a major courier company or postal service.

Handling of Defective Products

Please check the product upon arrival. If any of the following issues occur, we will offer a free and prompt exchange:

The product received is different from the one ordered.

The product is damaged or dirty.Please return the item to us within 7 days after receiving it.

Returns

For non-defective products, if you wish to return the item, please return it to us within 7 days after receiving it. The return shipping cost will be the responsibility of the customer. However, returns will not be accepted under the following circumstances:

Products that have been used.

Products that have been damaged or scratched after reaching the customer.

Payment Methods and Payment

The following payment methods are available. For details, please refer to the page on shipping and payment methods:

ALIPAY: The product will be shipped immediately after the order is placed.

Credit Cards (VISA, MASTER, DC, JCB): The product will be shipped immediately after the order is placed.

Additional Fees Beyond Product Price

Other fees beyond the product price include:

Consumption tax (10%)

Shipping fees (please refer to the shipping and payment methods page for details)

If you choose cash on delivery as the payment method, a cash on delivery fee will apply.

If you choose bank transfer, any applicable bank transfer fees will be borne by the customer.

Validity of Orders

If payment is not confirmed within 7 days from the order date, the order will be canceled.

Other

This shop uses the online shop server provided by Sweet Co., Ltd. The transmission form is protected by encryption, ensuring that information entered cannot be intercepted. The server uses SSL (Secure Sockets Layer) encryption for secure communication. Important credit card information is encrypted by SSL and sent to the payment server operated by Sweet Co., Ltd. After authentication, the information is deleted and does not remain on our computers.